Return Policy

Return Policy

We hope you love your order! If something isn't quite right, we're here to help.

Return Window

Returns are accepted for store credit within 14 days of the delivery date.

Please Note

• Returns are eligible for store credit only
• Customers are responsible for return shipping costs
• We do not provide prepaid return labels
• Original shipping charges are non refundable
• Returns sent without prior approval will not be accepted

Items Eligible for Return

To qualify for a return, items must be:

• Unworn, unwashed, and in original condition
• Free of makeup, deodorant, perfume, pet hair, stains, or odors
• Tags still attached
• Returned with Proof of Purchase
• Not marked as Final Sale

Items Not Eligible for Return

The following items cannot be returned:

• Sale or Final Sale items
• Any item showing signs of wear or damage after delivery

Damaged or Incorrect Items

Please inspect your order upon arrival.

If you receive a damaged, defective, or incorrect item, please email boutiquecolie@gmail.com within 3 days of delivery with your order number and photos of the item. 

We'll work with you to make it right as quickly as possible.

How to Begin a Return

Email boutiquecolie@gmail.com

• Your order number
• The item(s) you'd like to return
• Reason for the return

Once your return is approved, we'll send instructions for returning your package.

Store Credit

Approved returns will receive store credit, which never expires and can be used towards any future purchase at Colie Boutique.

Questions? 

We're always happy to help

Email: boutiquecolie@gmail.com