Shipping policy

Shipping Policy

Thank You for shopping with Colie Boutique!

We're committed to getting your order to you as quickly as possible.

Processing Time

Orders are processed within 1-4 business days after you order is placed.

During new arrivals, launches, or sales, processing time may be slightly longer.

Shipping

Once your order has been processed, you'll receive a shipping confirmation email with tracking information.

Delivery times vary based on the shipping method selected at checkout and your location.

Order Changes & Cancellations

Once an order has been placed, we cannot guarantee changes or cancellations.

If you need assistance, please contact us as soon as possible at boutiquecolie@gmail.com, and we'll do our best to help.

Lost, Delayed, or Stolen Packages

Once your order has been shipped, Colie Boutique is not responsible for delays caused by the shipping carrier.

If your tracking shows your package has been delivered but you have not received it, please contact the shipping carrier directly.

If your package appears to be lost in transit, please email boutiquecolie@gmail.com, and we'll gladly help you file a claim when possible.

Incorrect Shipping Address

Please carefully review your shipping address before placing your order.

If you notice an error after placing your order, please email boutiquecolie@gmail.com as soon as possible with your order number and the correct shipping address.

If your order has not been processed or shipped, we'll do our best to update the address.

Once an order has been shipped, we are unable to make address changes. Colie Boutique is not responsible for packages shipped to an incorrect address provided at checkout.

Questions?

If you have any questions, we're happy to help!

Email: boutiquecolie@gmail.com